Make sure your company is at the cutting edge of customer experience.

Oracle CX Cloud is a suite of cloud-based tools designed to help businesses accelerate marketing, sales and service performance.

By taking advantage of Oracle CX Cloud’s sophisticated technology, businesses have the power to deliver an intelligent and engaging customer experience that keeps customers coming back for more.

The tools are there. Let us help you unlock their potential.

Discover more

Place award-winning CX at the heart of your brand

Oracle Sales Cloud

Take advantage of Oracle's innovative and complete sales solution designed with the flexibility essential in meeting industry-specific CRM requirements.

Oracle Service Cloud

Increase customer engagement, enhance efficiency and differentiate your brand by unifying contact centre, web and social experiences.

Oracle Marketing Cloud

Nurture your customer base like a true modern marketer by delivering adaptive, personalised, timely communications taken from smart customer profiling tools.

Oracle CPQ Cloud

Increase sales productivity and close deals faster with innovative guided selling capability and 100% accuracy across quotes and ordering.

Oracle Commerce Cloud

A single ecommerce platform providing extensible commerce solutions for Retail and B2B. Brands can create truly personalised experiences to generate more online revenue, drive greater loyalty; all whilst lowering costs.

PaaS for SaaS

Leverage the agility of Oracle's rich Platform as a Service (PaaS) suite to enhance CX applications. We help organisations integrate their CX and legacy systems using Oracle Integration Cloud, and to automate next-generation experiences with Oracle Digital Assistant.

Oracle Visual Builder (VBCS)

Customise, enrich and extend your cloud SaaS solution to suit unique business needs with Oracle's flexible standards-based platform designed for rapid, agile app deployment.

Oracle CX Partner

Oracle Partnership recognises partners for their customer success and depth of knowledge of Oracle solutions. You can have total confidence that you’ll get the right advice from us.

Specialised for CX

We're accredited for our technical expertise in many Oracle CX products.

Oracle specializations confirm a partner's team has a proven depth of technical expertise in an Oracle Cloud offering.

Cloud Excellence Implementer

We’re accredited for our proven track record of Cloud project success.

Oracle Cloud Excellence Implementer status is awarded only to partners whose approach and delivery is consistently highly rated by real customers.

We’ll help you choose and implement CX Cloud solutions that give your company a competitive advantage in the world of customer experience.

We have a proven track-record of implementing innovative, results-based solutions for high-end clients across numerous industries.

Premium implementation skills

Oracle systems are powerful, but they are also complex. Our depth of knowledge and expertise is what sets our consultants apart. This is strengthened by our unique ability to bring user experience (UX) best practice to your CX solution.

That’s why we’re able to rescue projects which push other companies beyond their capabilities.
Extending existing systems

Leveraging new software doesn’t always mean throwing out the old. We can “bolt on” powerful new CX functionality to your existing systems without creating silos of data.

Our approach drives to ensure different departments have access to the same information, guaranteeing a consistent customer experience across every touchpoint.
Improving existing Oracle CX systems

The value your business gains from Oracle CX Cloud is decided by how well it has been implemented. Our focus is all on the business outcome; the technology – and the consultants implementing it – are simply the enabler.

Whether making your processes more efficient, improving your web presence, or taking advantage of new functionality, we will help you get more from your existing Oracle CX solution.
Long-term support

Boxfusion prides itself on forming long-term partnerships. Our managed services promise ongoing support, allowing you to get the most from your investment in customer experience for years to come.

With managed services, our experts keep you agile, helping you access new technology as soon as it becomes available.

Case study

Crafting Excellence: Smeg’s Innovative approach to Customer Service

Learn how Smeg delivers excellent customer service by leveraging Oracle's Generative AI and CX Service solutions.

De Vere: Modern, real-time marketing using data-rich guest profiling

De Vere had the primary goal of placing valuable guest data at the forefront of their sales and marketing technology solution, combining powerful guest profiling with data-fuelled marketing methodologies to deliver a leading hotel guest...

Make sure your company is at the cutting edge of customer experience.

Place award-winning CX at the heart of your brand

Oracle Sales Cloud

Oracle Service Cloud

Oracle Marketing Cloud

Oracle CPQ Cloud

Oracle Commerce Cloud

PaaS for SaaS

Oracle Visual Builder (VBCS)

Oracle CX Partner

Specialised for CX

Cloud Excellence Implementer

Where does Boxfusion come in?

Premium implementation skills

Extending existing systems

Improving existing Oracle CX systems

Long-term support

Our work

Case study

Crafting Excellence: Smeg’s Innovative approach to Customer Service

Case study

De Vere: Modern, real-time marketing using data-rich guest profiling

Related news and insights

Resource

eBook: Evolving to an Intelligent Customer Service Experience

News

Evri wins Oracle Markie Awards for Best Use of CX Ecosystem

Blog by Andy Stevens

Asynchronous Messaging: Delivering Contextual Service with Messaging Apps

Brands we've worked with