Case Study
Network Rail Transforms Customer Experience with Oracle Cloud
Explore how Network Rail provides high-quality information to its customers and users...
2 min read
Presenting alongside Tracey Parfitt from Panasonic the Boxfusion experts will demonstrate how transitioning to a co-existence model using Siebel and the Oracle CX Cloud suite has helped deliver real business benefits and increased agility for Panasonic customers. This session will focus in particular how Panasonic is currently running - Siebel, Sales Cloud, Marketing Cloud, Social Cloud and Oracle BI, across their whole customer journey. Attendees will gain insight into how a co-existence model can maintain the value of an existing on-premise application investment, whilst leveraging the benefits of innovation on the CX Cloud platform.
Explore how Network Rail provides high-quality information to its customers and users...
2 min read
Learn how Smeg delivers excellent customer service by leveraging Oracle's Generative AI...
3 min read
1 min read