Case Study
Crafting Excellence: Smeg’s Innovative approach to Customer Service
Learn how Smeg delivers excellent customer service by leveraging Oracle's Generative AI...
3 min read
Blog by Ed Hague-Holmes
Cache me if you can: Location logging in Oracle B2C Service using a what3words integration
5 min read
Blog by John Dunsmuir
Browser UI Extensions: Establishing Best Practices for a Novel Framework
6 min read
Blog by Sérgio Valério
5 Analytic Tools to Elevate Your Oracle Portal Experience
In this post, we highlight 5 analytics tool features that can help you optimise...
5 min read
Blog by Georgina Livie
Enhancing the employee experience: Oracle HR Helpdesk from Oracle Service Cloud
Oracle offers a flexible portal via it's Oracle HR Helpdesk solution, which opens up a...
4 min read
Blog by Alex Sensier
Partner Relationship Management: Reaching New Heights with Oracle PRM – Pt II
Effective PRM combines adaptive technology, seamless integration & a clear vision...
5 min read
Article
Partner Relationship Management: Reaching New Heights with Oracle PRM – Pt I
A tailored PRM solution can improve partner onboarding, encourage effective...
4 min read
Blog by Luis Figueira
Beyond SaaS: Extending Oracle Sales Cloud
How can you get the most out of your SaaS applications? Using examples drawn from...
7 min read
Resource
White Paper: Remove the Siloes between Sales, Service and Marketing
Over the last few years, exceptional customer experience (CX) teamed with an enhanced...
1 min read