Oracle Markie Best CX Award 2019 - Panasonic

Panasonic win the 2019 Oracle Markie Award for best Customer Experience (CX) at a glitzy ceremony in Las Vegas!

Oracle has recognised Boxfusion customer Panasonic Computer Products Europe, with the 2019 Best Overall CX Markie award in Las Vegas, in recognition of their journey at the forefront of omnichannel Sales, Marketing and Service on Oracle CX Cloud.

The Panasonic CPE CX program encompasses Sales, Marketing and Service under one Oracle CX Cloud platform. It includes: Oracle Marketing Cloud (Eloqua), Oracle Engagement Cloud (Sales & PRM), Oracle Service Cloud, underpinned by Oracle Integration Cloud, Oracle Java Cloud and cross-pillar analytics. But the work doesn't stop and the Panasonic Partner experience is currently being revamped with a new Partner Portal, e-Learning solution and Digital Asset Library solution, all built on Oracle Visual Builder and Content and Experience Cloud.

Boxfusion Delivery Director and Co-Founder, Andy Stevens, said:

“This award is fantastic recognition for the team at Panasonic and their commitment to innovation. It's thoroughly deserved reward for all of the hard work from the Panasonic team that has gone into delivering customer experience excellence, through their digital transformation programme using Oracle CX Cloud.

We have enjoyed our partnership with Panasonic over the years and look forward to many more to come - with plenty of new and exciting Oracle CX innovations in store yet!"

Boxfusion is an Oracle Cloud Excellence Implementer and Platinum level partner of Oracle's Partner Network, who have worked with Panasonic since 2013.

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