Case Study
Crafting Excellence: Smeg’s Innovative approach to Customer Service
Learn how Smeg delivers excellent customer service by leveraging Oracle's Generative AI...
3 min read
Oracle CloudWorld 2023, kicks off on September 18 in Las Vegas and we are thrilled to announce that Jake Patterson, Principal Consultant, Boxfusion will be speaking at Oracle's flagship customer event.
Jake will accompany Nicola Mayers, Communication Manager, Network Rail, to discuss how Network Rail is transforming its customer experience with Digital Assistant to create a proactive engagement loop aimed at facilitating two-way communication with its audience, tackling emergencies, sending timely information, providing access to helpful resources and gaining valuable feedback.
Content Area: Innovate in the Cloud
Speakers:
CloudWorld is Oracle's biggest event of the year, showcasing leaders from diverse industries who will unveil exciting announcements, deliver world-class lessons, and present disruptive ideas from their most innovative customers. With over 1000 sessions, keynotes, showcases, live demos, labs, and trainings, you'll find the answers and inspiration you need to propel your business forward.
Oracle CloudWorld also offers the perfect platform to reconnect with your Oracle colleagues or expand your professional network. Enjoy a plethora of receptions, evening events, lounges, and so much more, where you can engage in meaningful conversations and make lasting connections.
To learn more and register visit Oracle CloudWorld 2023 website.
Learn how Smeg delivers excellent customer service by leveraging Oracle's Generative AI...
3 min read
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1 min read