Our culture
A consultancy born from the desire to deliver great business outcomes.
Frustrated with the quality of existing consultancies, our founders wanted to build a company that delivered systems that truly supported its clients' businesses.
Thus Boxfusion was born, built on principles of deep expertise in the Oracle CRM/CX suite, our first-time-right approach and a genuine care for the success of our customers' projects.
Our Journey
From our beginnings in 2010, we have been striving to consistently deliver great business outcomes.
After building a great reputation as a leader in the Siebel sphere, we became one of the first consultancies to build expertise in Oracle CX Cloud.
In 2022, we became part of the Praesto Group – a consultancy with similar values and a track record of success that spans Europe and North America in CRM, Business Intelligence (BI) and Enterprise Performance Management (EPM).
It's a particular source of pride that we have been the consultancy partner of choice for some of our customers for nearly a decade.
Despite our growth, we remain true to our core principle of getting close to our customers, and truly delivering what they need.
Meet our leadership
Chris Trueman
Co-Founder & Managing Director
Chris is Boxfusion Consulting's Managing Director, and has overall responsibility for Boxfusion’s internal operations.
With over 18 years’ experience of consulting in the CRM & CX space, Chris is a passionate advocate of the value that expert consultancy brings to CRM and CX projects.
Prior to co-founding Boxfusion Consulting in 2010, Chris specialised in leading delivery of CRM projects, often on behalf of the global consultancies. This included projects for multinational organisations across the Banking, Utilities, Public Sector, Automotive and Telecoms industries.
It was interest in the Telecoms industry that led Chris to previously co-found a software company in the early 2000s, focussed on solving the complex challenge of effective product lifecycle management in large telecoms companies.
Outside of work, Chris enjoys spending time with his young family, eating good food, and playing the occasional game of squash.
Andy Stevens
Co-Founder & Delivery Director
Andy is Boxfusion's Delivery Director, keeping oversight of all of the company's ongoing projects, helping to ensure successful outcomes for our customers.
Andy has over 20 years’ experience delivering technology solutions and 18 years within the CRM and Customer Experience (CX) space. Throughout his career, Andy has worked in delivery focused, implementation roles, working with businesses to help them achieve their CRM goals. Prior to Boxfusion, Andy worked primarily with the best-of-breed Siebel CRM product, in both Australia and the UK, working across many industries including Banking, Utilities, Public Sector, Government, Pharmaceuticals and Telecoms.
Since co-founding Boxfusion in 2010, Andy has worked closely with Oracle and Boxfusion's clients to drive through successful, and in many cases, highly innovative CRM and CX projects around the world - and has spoken at a number of industry events about these success stories.
Outside of work Andy is kept busy with a love of food, wine...and almost all things sporting.
Chris Trueman
Co-Founder & Managing Director
Chris is Boxfusion Consulting's Managing Director, and has overall responsibility for Boxfusion’s internal operations.
With over 18 years’ experience of consulting in the CRM & CX space, Chris is a passionate advocate of the value that expert consultancy brings to CRM and CX projects.
Prior to co-founding Boxfusion Consulting in 2010, Chris specialised in leading delivery of CRM projects, often on behalf of the global consultancies. This included projects for multinational organisations across the Banking, Utilities, Public Sector, Automotive and Telecoms industries.
It was interest in the Telecoms industry that led Chris to previously co-found a software company in the early 2000s, focussed on solving the complex challenge of effective product lifecycle management in large telecoms companies.
Outside of work, Chris enjoys spending time with his young family, eating good food, and playing the occasional game of squash.
Andy Stevens
Co-Founder & Delivery Director
Andy is Boxfusion's Delivery Director, keeping oversight of all of the company's ongoing projects, helping to ensure successful outcomes for our customers.
Andy has over 20 years’ experience delivering technology solutions and 18 years within the CRM and Customer Experience (CX) space. Throughout his career, Andy has worked in delivery focused, implementation roles, working with businesses to help them achieve their CRM goals. Prior to Boxfusion, Andy worked primarily with the best-of-breed Siebel CRM product, in both Australia and the UK, working across many industries including Banking, Utilities, Public Sector, Government, Pharmaceuticals and Telecoms.
Since co-founding Boxfusion in 2010, Andy has worked closely with Oracle and Boxfusion's clients to drive through successful, and in many cases, highly innovative CRM and CX projects around the world - and has spoken at a number of industry events about these success stories.
Outside of work Andy is kept busy with a love of food, wine...and almost all things sporting.
Chris Trueman
Co-Founder & Managing Director
Chris is Boxfusion Consulting's Managing Director, and has overall responsibility for Boxfusion’s internal operations.
With over 18 years’ experience of consulting in the CRM & CX space, Chris is a passionate advocate of the value that expert consultancy brings to CRM and CX projects.
Prior to co-founding Boxfusion Consulting in 2010, Chris specialised in leading delivery of CRM projects, often on behalf of the global consultancies. This included projects for multinational organisations across the Banking, Utilities, Public Sector, Automotive and Telecoms industries.
It was interest in the Telecoms industry that led Chris to previously co-found a software company in the early 2000s, focussed on solving the complex challenge of effective product lifecycle management in large telecoms companies.
Outside of work, Chris enjoys spending time with his young family, eating good food, and playing the occasional game of squash.
Andy Stevens
Co-Founder & Delivery Director
Andy is Boxfusion's Delivery Director, keeping oversight of all of the company's ongoing projects, helping to ensure successful outcomes for our customers.
Andy has over 20 years’ experience delivering technology solutions and 18 years within the CRM and Customer Experience (CX) space. Throughout his career, Andy has worked in delivery focused, implementation roles, working with businesses to help them achieve their CRM goals. Prior to Boxfusion, Andy worked primarily with the best-of-breed Siebel CRM product, in both Australia and the UK, working across many industries including Banking, Utilities, Public Sector, Government, Pharmaceuticals and Telecoms.
Since co-founding Boxfusion in 2010, Andy has worked closely with Oracle and Boxfusion's clients to drive through successful, and in many cases, highly innovative CRM and CX projects around the world - and has spoken at a number of industry events about these success stories.
Outside of work Andy is kept busy with a love of food, wine...and almost all things sporting.