Past Event: Nov 18, 2024
Unlocking the Value of Data with Caroline Carruthers
Beyond CX Podcast: Episode 4
1 min read
Caroline return to Beyond CX Podcast to continue her discussion with Andy Stevens to dive into the impact of Generative AI on public perception.
They dive into AI with purpose, its potential for enhancing accessibility, the importance of quick wins, and the fascinating ‘boiling frog’ analogy to tackle long-standing organisational issues for incremental improvements.
Caroline Carruthers is an award-winning data expert and author and one of the first women to be a chief data officer in the UK. She has played a pivotal role in guiding numerous organisations towards becoming data-enabled enterprises.
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Beyond CX Podcast: Episode 4
1 min read
Learn how Smeg delivers excellent customer service by leveraging Oracle's Generative AI...
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Beyond CX Podcast: Episode 2
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